Free shipping on domestic orders over $150

Shipping

DOMESTIC (USA)

Shipping rates to your location will calculate automatically at checkout. You have the carrier choice of USPS or UPS. Orders over $150 ship free!

INTERNATIONAL
Shipping rates to your location will calculate automatically at checkout. European orders ship exclusively using DHL. Orders to the rest of the world have the carrier choice of USPS or DHL. Please note that any customs duties are the responsibility of the recipient.

 

Returns & Exchanges

RETURNS
We accept returns of items in perfect condition within 14 days of the initial order date. We cannot accept returned items that are not in their original condition, nor returns of monogrammed / customized items.

If you choose to make a return, please email returns@soldout.nyc to request a return authorization form.

Please note that customers are responsible for return shipping fees. We also recommend you send a trackable package — we cannot be responsible for lost packages.
 

EXCHANGES
We do not process exchanges. To return an item and receive another, please return the original under our standard returns policy and complete a new order through our website.